Online Return Policy*
Please note: We are in no way affiliated with the online boutique Emery Rose. We apologize for your inconvenience but we can be of no assistance to you with your return.
Emerson Rose wants you to be completely, 100% happy with your purchase! If for some reason you are not satisfied with something you have purchased from our online store, please return the item to the address below within 14 days of purchase. We are sorry, but we cannot accept returns on items that are not in their original, unworn, unused, smoke-free condition with original packaging. For all eligible items purchased online, you may return for a full refund or store credit. The customer is responsible for all shipping & handling fees for returned items.
Returns/exchanges are not accepted on sale items, earrings, or eyewear. All sales on clearance sale & holiday items are FINAL.
350 W 19th St
Houston, TX 77008
*Please Note: Purchases made in our brick & mortar location are eligible for store credit ONLY when returned within 14 days of purchase.